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Cancellation Policy

Cancellation Policy

Cancellation Policy ( 99 DOLLAR HOLIDAYS PRIVATE LIMITED)

In the event of cancellation of a transport trip, The Van Masters’ liability will be limited to refunding the amount paid by the passenger or booking agent, as per the policy below.

Free Cancellation (30+ days before departure)

  • Free cancellation is available up to 30 days before the departure date
  • Eligible for a 100% refund of the booking amount
  • Refunds are processed within 12 working days after cancellation approval

Cancellation within 29 days of departure

  • A 100% cancellation charge will apply
  • No refund will be provided

How to cancel

To request a cancellation, please email:
team@thevanmasters.com

For urgent support, you may contact:
+91-9811597287

Force Majeure (Uncontrollable events)

The Van Masters will not be held responsible for cancellation or delays caused by events beyond our control, including but not limited to:

  • Natural calamities
  • Strikes or agitation
  • Traffic jams
  • Road blockages
  • Government restrictions

Policy Updates

The Van Masters reserves the right to update or modify this cancellation policy at any time without prior notice.t to cancel or change the booking of a vehicle at any point.

Any modifications/amendments to the booking are not allowed & subject to The Van Masters- India approval.