Cancellation Policy
Cancellation Policy ( 99 DOLLAR HOLIDAYS PRIVATE LIMITED)
In the event of cancellation of a transport trip, The Van Masters’ liability will be limited to refunding the amount paid by the passenger or booking agent, as per the policy below.
Free Cancellation (30+ days before departure)
- Free cancellation is available up to 30 days before the departure date
- Eligible for a 100% refund of the booking amount
- Refunds are processed within 12 working days after cancellation approval
Cancellation within 29 days of departure
- A 100% cancellation charge will apply
- No refund will be provided
How to cancel
To request a cancellation, please email:
team@thevanmasters.com
For urgent support, you may contact:
+91-9811597287
Force Majeure (Uncontrollable events)
The Van Masters will not be held responsible for cancellation or delays caused by events beyond our control, including but not limited to:
- Natural calamities
- Strikes or agitation
- Traffic jams
- Road blockages
- Government restrictions
Policy Updates
The Van Masters reserves the right to update or modify this cancellation policy at any time without prior notice.t to cancel or change the booking of a vehicle at any point.
Any modifications/amendments to the booking are not allowed & subject to The Van Masters- India approval.