Cancellation Policy

  • Free cancellation till 30 days before departure.
  • 100% penalty on booking amount for cancellation between 29 Days or before departure.
  • For cancellation, please send mail to info@thevanmasters.com. In case of any issue regarding the cancellation, please call our support team at +91 11 9810676869.
  • The Van Masters- India will not be held responsible for any cancellation or delay of service in case of any natural calamity, agitation or strike, traffic jam or road blockage, etc.
  • The Van Masters- India reserves the right to cancel or change the booking of a vehicle at any point.
  • Any modifications/amendments to the booking are not allowed & subject to The Van Masters- India approval.
  • In the event of cancellation of a Transport trip, The Van Masters- India’s liability will be limited only to the extent of refunding the sum paid by the passenger/ agent.